{"id":1018,"date":"2023-09-28T10:17:39","date_gmt":"2023-09-28T10:17:39","guid":{"rendered":"https:\/\/ilersap.com\/tractament-de-queixes-spanish\/"},"modified":"2023-10-17T11:27:56","modified_gmt":"2023-10-17T11:27:56","slug":"tratamiento-de-quejas","status":"publish","type":"page","link":"https:\/\/ilersap.com\/es\/tratamiento-de-quejas\/","title":{"rendered":"Tratamiento de quejas"},"content":{"rendered":"<div id=\"cs-content\" class=\"cs-content\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Tratamiento de quejas 1. Objetivo y Alcance Este documento tiene como finalidad describir el procedimiento de tratamiento de quejas emitidas por cualquiera de las partes interesadas. 2. Definiciones Queja: Expresi&oacute;n de algo considerado injusto o con lo que se est&aacute; en desacuerdo. Esto debe ser una acci&oacute;n de la empresa como tal o de sus empleados durante el ejercicio de &#8230; <\/p>\n<div><a href=\"https:\/\/ilersap.com\/es\/tratamiento-de-quejas\/\" class=\"more-link\">Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank-4.php","meta":{"footnotes":""},"class_list":["post-1018","page","type-page","status-publish","hentry","no-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/ilersap.com\/es\/wp-json\/wp\/v2\/pages\/1018","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ilersap.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ilersap.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ilersap.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ilersap.com\/es\/wp-json\/wp\/v2\/comments?post=1018"}],"version-history":[{"count":4,"href":"https:\/\/ilersap.com\/es\/wp-json\/wp\/v2\/pages\/1018\/revisions"}],"predecessor-version":[{"id":1022,"href":"https:\/\/ilersap.com\/es\/wp-json\/wp\/v2\/pages\/1018\/revisions\/1022"}],"wp:attachment":[{"href":"https:\/\/ilersap.com\/es\/wp-json\/wp\/v2\/media?parent=1018"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}